Contact Us

Customer Service
Toll Free: 844.529.3757 (TTY: 711) *
Fax: 844.529.3759

Non-Members/Enrollment
Toll Free: 844.962.0430 (TTY: 711) *

Company Headquarters
1400 E. Michigan Ave
Lansing, MI 48912

Telephone lines are open 8 a.m. to 8 p.m., seven days a week. You may reach a messaging service on weekends from April 1 to Sept. 30 and holidays. Please leave a message, and your call will be returned the next business day.

Mailing address and phone number for written customer service, appeals and grievances requests:

Fax numbers for appeals and grievance requests (claims not accepted via fax):
Fax: 844.527.9400 (appeals)
Fax: 855.964.0569 (grievance requests)

*Please note that our main customer service number (above) is the designated number for submitting oral requests.

Physicians Health Plan
PO Box 7119
Troy, MI 48007

844.529.3757

Interested in Learning More About a Covenant Advantage Plan?

Covenant Advantage Request a Kit
Talk with a Licensed
Medicare Advisor

Discuss your options with a licensed Covenant Advantage Medicare advisor.

Call 844.962.0430 (TTY: 711)
Covenant Advantage Attend a Meeting CTA
Attend a FREE
Medicare seminar

Learn more about Covenant Advantage plans at one of our FREE Medicare seminars.

View Seminar Schedule
Covenant Advantage Request an In Person Meeting
Request Your FREE
Information Kit

Download your FREE Medicare Information Kit or request a physical copy in the mail.

Request Your Kit
Covenant Advantage Call CTA
Schedule a
Personal Consultation

Get all your questions answered in a one-on-one appointment with a local, licensed Medicare advisor.

Request an Appointment
+